Shipping Policy | Sweet as Honey Tees

Welcome to SweetasHoneyTees.com! We are dedicated to providing you with a smooth and enjoyable shopping experience, including clear and reliable shipping information for your custom t-shirts and apparel. Please take a moment to read our Shipping Policy, which outlines how your orders will be processed, shipped, and delivered.

1. Order Processing Time

Standard Orders

After you place your order on SweetasHoneyTees.com, our team will begin processing it within 1-2 business days. Orders are processed on business days only (Monday through Friday, excluding holidays).

Custom Design Orders

For custom design t-shirts and apparel:

  • Design approval: We’ll send you a digital proof within 1-2 business days
  • Production begins after your approval
  • Production time: 2-3 business days for standard designs

Once your order has been processed and is ready for shipment, you will receive a confirmation email with tracking details.

2. Shipping Methods and Delivery Times

We offer a range of shipping options to accommodate your needs. The available shipping methods and estimated delivery times will be displayed during checkout based on your location and the items in your cart.

Domestic Shipping (United States)

Shipping MethodEstimated Delivery TimeFeaturesStandard Shipping5-7 business daysAffordable option for non-urgent ordersExpedited Shipping2-3 business daysFaster delivery with trackingExpress Shipping1-2 business daysPriority handling and expedited transit

Bulk Orders

For bulk t-shirt orders (10+ items), please contact us directly at [email protected] for custom shipping arrangements and potential discounts.

Please note that the delivery times provided are estimates and can vary based on location, the shipping carrier, and unforeseen circumstances. While we make every effort to ensure timely delivery, SweetasHoneyTees.com is not responsible for delays caused by shipping carriers or other factors beyond our control.

3. Shipping Costs

Shipping costs are determined based on the weight, size, destination of your order, and your selected shipping method. The exact shipping fees will be calculated and displayed at checkout before you finalize your purchase.

Free Shipping

We offer free standard shipping on domestic orders over $75. This promotion applies automatically at checkout when eligible items reach the threshold amount.

Shipping Promotions

Occasionally, we may offer additional shipping promotions or discounts, which will be clearly communicated on our site and through our newsletter. Subscribe to stay updated on these special offers.

4. International Shipping

We are happy to ship our custom t-shirts and apparel to customers around the world. International shipping is available to most countries.

International Delivery Times

  • Standard International: 10-15 business days
  • Expedited International: 7-10 business days

Customs and Import Duties

International shipments may be subject to customs fees, duties, taxes, or import charges imposed by the destination country. These charges:

  • Are the responsibility of the recipient
  • Are not included in our shipping costs
  • Vary by country and order value
  • May delay delivery time due to customs processing

We recommend checking with your local customs office for information about potential fees before placing your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email with your tracking number(s). You can:

  • Use the tracking link in the email to follow your order’s progress
  • Visit the shipping carrier’s website directly with your tracking number
  • Log into your SweetasHoneyTees.com account to view tracking information

Please allow up to 24-48 hours for tracking information to be updated in the carrier’s system after you receive the shipping confirmation.

6. Shipping Restrictions

Geographic Restrictions

While we ship to most countries, certain destinations may have restrictions or additional requirements. If we are unable to ship to your location, you will be notified during the checkout process.

Product Restrictions

Certain specialty items may have shipping restrictions due to size, weight, or local regulations. These restrictions will be indicated on the product page, and affected items may not be eligible for certain shipping methods or destinations.

SweetasHoneyTees.com reserves the right to cancel orders that cannot be shipped to the provided address due to carrier limitations or legal restrictions.

7. Lost or Damaged Packages

We make every effort to ensure that your custom apparel arrives in perfect condition and on time. If your package is lost or arrives damaged:

  1. Contact us at [email protected] within 7 days of the expected delivery date
  2. Include your order number and photos of damaged items (if applicable)
  3. We will work with the shipping carrier to locate lost packages or resolve damage claims
  4. Depending on the situation, we will arrange for replacement items or issue a refund

Please note that packages shown as “delivered” by the carrier but not received may require additional investigation. We recommend checking with neighbors, your building management, or local delivery office before reporting a missing package.

8. Address Accuracy

Please double-check your shipping address and contact details at the time of purchase. SweetasHoneyTees.com is not responsible for:

  • Orders shipped to an incorrect address provided by the customer
  • Packages returned due to inaccurate or incomplete address information
  • Delivery failures due to restricted access or unattended locations

If you realize that you’ve entered incorrect information, please contact us immediately at [email protected]. While we will try to assist, we cannot guarantee that changes can be made once your order has been processed.

9. Delivery Attempts

Most carriers will make multiple delivery attempts for packages requiring signatures. If you miss a delivery:

  • Check the tracking information for details about reattempted delivery
  • Follow the carrier’s instructions for scheduling redelivery or pickup
  • Contact us if you need assistance coordinating with the carrier

10. Holiday Shipping

During peak seasons (particularly November-December), shipping carriers experience higher volumes which may result in longer delivery times. We recommend:

  • Placing orders earlier during holiday seasons
  • Choosing expedited shipping options for time-sensitive gifts
  • Checking our website for holiday shipping deadlines

11. Contact Information

If you have any questions or need assistance regarding our Shipping Policy, feel free to reach out to us:

Our customer service team is ready to assist you and will respond within 24-48 hours on business days.

Thank you for shopping with SweetasHoneyTees.com! We’re excited to serve you and ensure your custom t-shirts and apparel arrive safely and on time.