Frequently Asked Questions (FAQs)
Frequently Asked Questions
Find answers about ordering, shipping, returns, and our vintage-inspired collections.
Orders
How do I place an order?+
Browse our collection, add your favorite items to your cart, and complete checkout securely. A confirmation email will be sent after your purchase.
Can I change or cancel my order?+
Please contact us as soon as possible. Changes may be possible before production or fulfillment begins.
Shipping
How long does shipping take?+
Orders are typically processed within 1–5 business days. Delivery usually takes 6–12 business days in the US and 10–28 business days internationally.
Do you ship worldwide?+
Yes. We proudly ship to most countries around the world.
Can I track my order?+
Yes. Tracking information will be emailed once your order has been shipped.
Returns
What is your return policy?+
If your item arrives damaged, defective, or incorrect, contact us with photos and your order number. We’ll provide an appropriate solution.
Products
Are your products made to order?+
Many products are made to order, while selected collections are fulfilled through trusted partners to ensure quality and availability.
Do you offer personalized products?+
Yes. Selected products support custom names, text, or artwork. Please check the product page for customization options.
