Made-to-Order Products

Many of our products are made especially for you after your order is placed. Because of this, we cannot accept returns for incorrect size choices, change of mind, or buyer’s remorse.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with your order number and clear photos. We’ll gladly offer a replacement or refund when appropriate.

Order Cancellation

Orders may be cancelled before production begins. Once production or fulfillment has started, cancellation is no longer possible.

Refunds

Approved refunds are issued to your original payment method. Depending on your bank or payment provider, processing usually takes 5–10 business days.

Please Note: Personalized items and products showing normal wear after use are not eligible for return unless they arrive damaged or defective.

Need Help?

If you have any questions regarding your order, we’re always happy to help.

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Contact Support